Leisurelink - Room Booking Review from Montverde, Florida
Reserved a condo at majestic beach resort a resorts collection by wyndham thru booking.com.only to find after a 8 hour drive our condo had been rented out due to hurricane matthew (so we were told) by majestic beach.very little help from majestic beach and no effort from booking.*** or leisure link.*** to return our money which left us either driving back home or booking anothed condo or hotel. and paying yet again so we booked a nasty condo at emerald resort also a wyndham resort collection .the carpet appeared to have been cleaned about 12 years ago ,the condo above us has a leaking drain that leaks into our bath tub (not a new leak considering the ceiling tile had dried stains from the past) and started pouring water again on our 3rd night.never again will i use booking.com,wyndham or any company that uses leisure link.com
Leisurelink Room Booking
Reason of review
Not as described/ advertised
Manager hang up phone
I used LeisureLink an online company to book condo in Destin and due to personal reason I had to call to cancel the reservation and I was told that I will have to pay the penalty $150 for cancellation and I expalined that I had purchased trip insurance to avoid any penalties so why I should be paying penalty. The Manager I spoke was rude and she royally hang up on me so I had to call my credit card company to dispute the charge. You do not want to give money to company who cannot render decent customer service.
Stone Mountain, Georgia
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